Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
End next David H. two/28/2018 Specialist...speedy...an true location versus mobile companies whom desire to charge you much more...mobile phone chargers in waiting space...pleasurable straightforward working experience...hopefully no need to go back but I'd give them my business enterprise Later on
one Look at-during the get the job done was completed speedily and I am pleased with the effects. Even so, I chose to stay during the waiting around space and read while my motor vehicle was currently being worked on and the professionalism and customer care is without a doubt missing. I could clearly listen to just one consultant speaking to a buyer and (naturally only hearing one aspect of your dialogue) rudely blame them for deficiency of conversation, stating that it had been their difficulty simply because they weren't "returning phone calls and did not have their voicemail create correctly".
Probably Later on 4/7/2017 Former evaluate Arrived in this article to to begin with get an estimate over a cracked windshield for an S2000. I get there and the guys… Arrived in this article to in the beginning get an estimate over a cracked windshield for an S2000. I get there and the blokes standing exterior ended up pretty friendly, greeting me the moment I stepped out. I describe to 1 dude concerning the cracked windshield and he reported they couldn't repair it because the crack was particularly 6inches. I used to be instructed to talk to the cashier for a price to exchange the windshield ($one hundred fifty) and mounding replacement was additional ($20) moreover tax. I didn't (and possess not) named all-around to match rates, I figured I had been currently below, the opinions ended up good, let us just get this performed and in excess of with. So I notify the cashier to go on and set up it. They had been completed inside a jiffy, probably thirty minutes. I used to be instructed to get rid of the tape in 24 several hours. 24 several hours later on, my hubby eliminates the tape and quickly notices two challenges. Initially, the higher passenger facet corner was improperly set up Plainly allowing for h2o to enter. Second, there was a couple of a few inch tear slightly below precisely the same corner. My guess is that they caused the tear though looking to resolve the corner and instead of correcting the tear Along with the corner, they just masked everything with tape to hide them and hope that I, being a woman, would not recognize. I critically You should not understand how the installer could have missed The 2 wholly significantly problems. I return another organization day to indicate them the issue. They reported they'd handle it by fixing check here the corner and "gluing" the tear which was "faulty through the manufacturer".
Kaleigh M. mentioned "Just after studying testimonials I termed and obtained a wonderful quotation for your incredibly cracked windshield on my car. I drove above plus the gentlemen who run this spot are so Specialist and welcoming.
I have employed Safelite in past times and was pleased with their work at some time. Immediately after this even though, I won't be employing them yet again.
All although this is happening, I had been noticing the drinking water puddles and drops ALL over the again of my seem system and speakers during the back again seat, he failed to even try and deal with it that has a towel or everything to quite possibly protect against any liquid from soaking in the speakers and onto my leather seats, by that time I just wished to leave. So I rapidly pay back him $200 funds, and generate away. Fortunately it had been in the evening And so the dried white liquid everywhere in the beyond my motor vehicle windows can only be seen by motorists closest to me.
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The tech, Gene A., did a fantastic occupation on my windshield. He took time to explain what he was performing and answered all of my queries. He is a good a…
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The work was accomplished promptly And that i am satisfied with the outcome. On the other hand, I selected to stay from the ready room and browse while my automobile was currently being labored on plus the professionalism and customer care is definitely lacking. I could Obviously listen to a single consultant Talking to a consumer and (clearly only Listening to one aspect on the conversation) rudely blame them for deficiency of interaction, stating that it absolutely was their dilemma mainly because they were not "returning calls and didn't have their voicemail put in place appropriately". Whether or not this ended up the case, it could have been managed differently. Not 15 minutes later on, An additional consultant sitting 10 ft clear of me with the front desk manufactured programs for that night, telling the individual on the opposite line to "not get way too pale." While I pass no judgement on any one's particular option, having this conversation in front of a buyer was incredibly unprofessional. She also came off incredibly irritated and as though she couldn't be bothered when it arrived time for me to buy the windshield wipers.
For 20 years, the Windshield Squad has built our buyers pleased by offering expert windshield repair and replacement, with the highest excellent par...
Claimed This enterprise continues to be claimed here via the proprietor or possibly a consultant. Learn more 112 opinions
They replaced each windows but there was an issue Together with the passenger entrance window. They knowledgeable me which they experienced disconnected the electronics and will prop the window up so I at the very least have some thing to travel with. No difficulty, cool. Matters come about, I get it.